Refund & Exchange Policy
Refunds and exchanges will be administered within 5 business days.
Requesting a refund?
Please email registration@geekgirlcon.com with your name, order number, and reason for the request. Orders will be refunded directly onto the original card that you provided during purchase minus processing fees.
Requesting an exchange?
Please email registration@geekgirlcon.com and indicate which date or level you wish to exchange for along with the original order number. Depending on when you request an exchange, you may be responsible for paying the price difference. Our registration team will provide this information before completing the exchange.
Refund deadline
Refunds and exchanges will be granted until our badge mailing deadline (September 1st 2022). Afterwards, customers who cannot attend GGC ‘22 have the option of either donating their pass(es) to the GeekGirlCon Pass Program or receiving GGC ‘23 passes. Requests after October 28 may not be honored unless extenuating circumstances apply.
For all other questions, please send a message to our Registration Manager at registration@geekgirlcon.com.